Gutter Guy Melbourne Privacy Policy – Data Protection, APP Compliance & Transparency
1. Introduction
Gutter Guy Melbourne complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, and protect your information while operating in Victoria.
2. Information We Collect
We collect names, addresses, emails, phone numbers, and details of requested gutter services. Optional attachments like photos help providers quote accurately.
3. How We Use Your Information
We use your data only to connect you with verified independent providers and to improve our services. We do not sell or rent data to third parties.
4. Data Storage & Security
Data is stored on encrypted Australian servers with restricted access. We use HTTPS and firewalls to protect information and retain it only for lawful purposes.
5. Cookies & Analytics
Cookies enhance site performance and analytics help us improve usability. You can disable cookies in your browser settings. Analytics data remains anonymous.
6. Data Sharing with Providers
Your details are shared only with verified independent providers for job communication and quoting. Providers must handle data lawfully and confidentially.
7. Your Rights & Access to Information
To access or correct your data, contact us via info@gutterguymelbourne.com.au. We will respond within five business days of verification.
8. External Privacy Resources
For guidance on Australian privacy rights, visit the Office of the Australian Information Commissioner (OAIC).
9. Governing Law (VIC)
This Privacy Policy is governed by the laws of Victoria and the Commonwealth of Australia.
10. Contact & Transparency
For privacy inquiries, email info@gutterguymelbourne.com.au.
Last Updated: October 2025